Categories
The basics
Signing in, finding the Analytics dashboard, and the layout of the app.
Operations
In-progress PCRs, volume trend, and disposition mix.
Time Analysis
Response, chute, scene, transport, and total-call time KPIs — by hour, by month, outliers, and travel-time vs distance.
Provider Quality
Per-provider clinical and behavioral indicators — both for under-treatment and over-use of certain dispositions.
Custom reports
The report builder — pick a data source, filter by date, drop in charts, save and share.
AI Analyst
Ask questions about your data in plain English, export the answers to Excel, and save them as reports.
Pivot tables
Cross-tab any field by any other. Pre-built templates plus custom layouts.
Scheduled reports
Send any report to email or text on a schedule. Track who got it and who opened it.
Financial
Claims, AR, payer mix, revenue, and contract performance — coming soon, sourced from Billing.
Personnel
People-focused reports across HR and Crew Scheduling — certification expirations, hours and overtime, time off balances, and employment changes.
Fleet & Safety
Vehicle utilization, maintenance backlog, inspection compliance, accidents, and registration expirations — sourced from Fleet Management, Truck Checks, and CheckSheets.
Compliance
Audit trails, regulatory reporting, and documentation quality — sourced from Drug Tracking, Fire NERIS, and CloudPCR QA.