Categories
The basics
Signing in, finding the Analytics dashboard, and the layout of the app.
Operations
In-progress PCRs, volume trend, and disposition mix.
Time Analysis
Response, chute, scene, transport, and total-call time KPIs — by hour, by month, outliers, and travel-time vs distance.
Provider Quality
Per-provider clinical and behavioral indicators — both for under-treatment and over-use of certain dispositions.
Custom reports
The report builder — pick a data source, filter by date, drop in charts, save and share.
Pivot tables
Cross-tab any field by any other. Pre-built templates plus custom layouts.
Scheduled reports
Send any report to email or text on a schedule. Track who got it and who opened it.
Financial
Claims, AR, payer mix, revenue, and contract performance — coming soon, sourced from Billing.
Personnel
People-focused reports across HR and Crew Scheduling — certification expirations, hours and overtime, time off balances, and employment changes.
Fleet & Safety
Vehicle utilization, maintenance backlog, inspection compliance, accidents, and registration expirations — sourced from Fleet Management, Truck Checks, and CheckSheets.
Compliance
Audit trails, regulatory reporting, and documentation quality — sourced from Drug Tracking, Fire NERIS, and CloudPCR QA.