Unified Solutions
FA

Facility Transport Hub

Request and track non-emergency medical transports from your transport agency.

Facility Transport Hub is the facility-side application hospitals, nursing homes, and discharge planners use to request transports from their transport agency, follow each transport through every status, and respond to counter-offers — all without picking up the phone.

Categories

Getting started

The Go Live setup checklist for a new facility on Facility Transport Hub.

The basics

Signing in through the SSO dashboard and finding your way around Facility Transport Hub.

Requesting a transport

Filing a new transport request, from drop-off address to patient information.

Managing your requests

Tracking statuses, responding to counter-offers, and canceling requests you no longer need.

Account settings

Your profile, phone verification, and notification preferences.

Facility settings

For the facility administrator: keeping your facility info correct and managing other coordinators on your team.