Facility Transport Hub lets every coordinator at your facility have their own account. That way each person sees their own notifications, has their own preferences, and shows up on the timeline of any request they file or respond to. New users come in by invitation from a facility admin.
Where to find it
Open the user menu and choose Settings, then Users.
Inviting a new user
- Click Invite.
- Enter the new coordinator's name and email address.
- Pick whether they should also be a facility admin. A facility admin can edit the facility name and address, invite other users, and remove users. Regular users can file and manage transports but cannot change those facility-wide settings.
- Click Send invite.
The new user receives an email with a one-click link. They follow the link, set their password, and can sign in to Facility Transport Hub as soon as that is done.
Removing a user
If someone leaves your facility, find them in the user list and click Remove. They will no longer be able to sign in or see any transports for your facility. Past transports they filed stay in the record so the timeline is preserved.
Promoting a user to facility admin
You can change someone's role at any time from the user list. Click their row and toggle the Facility admin setting. The change takes effect immediately.
Who can do this
Only a facility admin can invite, remove, or change roles for other users. If you are not a facility admin, you can still see the user list but the action buttons are hidden.