Every time change in Time Management requires a reason, and the reason stays on the punch record — that is the audit trail that protects everyone when payroll questions come up later.

Editing a punch

  1. On Time Management, click the arrow on the right of a timecard to expand its punches.
  2. Click Edit times on the punch.
  3. Correct Punch in and Punch out. Times are entered on your agency's clock, no matter where you are sitting.
  4. Fill in the Reason and click Save times. The hours recalculate.

Comment on the same row attaches a note without changing anything — useful for "confirmed with crew, times are right."

Recording a punch that never happened

  • Missed shift — a red Missed Punch card's Record punch button opens the form prefilled with the employee, shift, and scheduled window.
  • Anything else — click + New Punch at the top of the page: pick the Employee, the times, and either one of their scheduled shifts or Ad Hoc (no scheduled shift), plus the reason, then Save punch.
Tip: when the employee is the one reporting the wrong time, have them send a punch change request instead of relaying times over the phone — their reason lands in the record in their own words.