The Request Time Off form with type, dates, amount, and notes.

Use this for time off that is not tied to one scheduled shift — vacations, appointments on days you are not yet scheduled, and anything in the future. From the navigation, click My Schedule, then the Time Off tab.

Submitting a request

  1. Click Request time off.
  2. Pick the Type (your agency's list — PTO, Sick, and so on).
  3. Set From and To — date and time, not just the date. For a full week off, run it from the morning of the first day to the end of the last.
  4. The Amount of hours calculates from the times you picked. Adjust it if your real usage differs — for example a five-day window where you only burn 40 scheduled hours. You can also switch the Unit between Hours and Days.
  5. Add Notes if useful, and click Submit.

Tracking, editing, and cancelling

Your requests appear in the Upcoming Time Off list with a status badge: Pending, Approved, Rejected, or Cancelled. Click Edit on a request to open it:

  • Pending requests — change the From and To times and click Save changes (the hours recalculate), or click Cancel time off to withdraw it.
  • Approved requests — cancel only. Cancelling returns the deducted hours to your balance.

If a request was denied, the balance was never touched. If you are short on hours, check your balances and the calculator before resubmitting.