Forgot to punch out? Got sent out on a call before you could punch in? Do not try to re-punch — send a punch change request with the real times, and an admin applies it to your timecard.

Step by step

  1. From the navigation, click My Schedule, then the Time Sheets tab.
  2. Find the row that is wrong and click Request change. Missed shifts prefill with the scheduled times; punched shifts prefill with your actual punches.
  3. Set Correct punch in and Correct punch out to what really happened.
  4. Fill in What happened? — for example I forgot to punch out when I went home at 5pm. This is required.
  5. Click Submit request.

What happens next

The row shows Change request pending and the button changes to Awaiting admin — one open request per row at a time. If the admin approves, your timecard updates to the corrected times and your hours recalculate. If they deny it, the times stay as they were and their reason appears in the row's comments. Either way you get a notification.