Every PCR has an audit log. The log shows who has opened the report, who has changed any field, and what the change was.
Open the audit log
- Open the PCR from All PCRs.
- Click the option to view the audit log.
What you see
The audit log is a list of every action with the user, the timestamp, and the change. Field changes show both the old value and the new value.
When to use it
- HIPAA compliance — proving who has and has not seen a patient record.
- Investigating a discrepancy — when two crew members remember a call differently.
- Responding to a subpoena — showing the chain of edits to a PCR.
- Quality reviews — showing exactly when a quality reviewer requested changes and when the original provider responded.
An example
A PCR comes back from the billing team with a question about why the destination was changed. You open the audit log and see that you originally entered the closest hospital, then changed it to the trauma center after consulting medical control. The audit log shows both versions and the timestamp of the change. You reply to the billing team with the explanation, citing the audit log entry.