What recurring schedules are for
Some patients run multiple times a week, week after week. The classic example is dialysis, but the feature works for any repeating schedule — standing orders, regular nursing home transfers, and so on.
Step by step
- Start by creating an incident the way you normally would — patient, addresses, service type, all the usual fields.
- On the Patient & Transport tab, scroll to the Recurring Schedule panel and check the box Repeat this transport.
- A few more controls appear. Fill them in:
- Frequency — Daily, Weekly, or Monthly.
- Repeat every — every week, every two weeks, and so on.
- On these days — for a weekly schedule, pick the days. For a typical dialysis run that is Monday, Wednesday, and Friday.
- Pickup time — when the crew should arrive.
- Start date and End date — leave end date blank for an ongoing schedule.
- Skip these dates — a comma-separated list of YYYY-MM-DD dates to skip, like Christmas Day or New Year's.
- Click Create Incident.
What CAD does next
CAD generates the next 60 days of trips for that schedule right away. Every night the system rolls the window forward another day, so you always have the next two months of these trips on the schedule without doing anything.
All of those generated incidents show up on the incidents page, the calendar, and the dashboard just like any other incident. You dispatch them the same way.
Tip: You can pause, end, or edit the schedule any time from the Recurring Schedules page.