What this section is for
The Coding section is where you enter the medical detail that describes what was wrong with the patient and why the ambulance transport was needed. Procedure codes and modifiers live in the Charges section.
Fields in this section
- Primary DX (ICD-10) — the patient's main diagnosis. ICD-10 stands for International Classification of Diseases, 10th edition.
- Additional DX — up to 11 more diagnosis codes that describe the patient's condition.
- Transport Reason Code — pick one of five reasons: A (nearest facility), B (preferred physician), C (nearness of family), D (specialist or specialized equipment), or E (transfer to rehabilitation).
- Condition Codes — CRC codes that describe the patient's condition at pickup. Search by code or text and add as many as apply.
- Stretcher Purpose — a short description of why the stretcher was needed.
- PCR Narrative (read-only) — the crew's narrative from CloudPCR, shown for reference only. It is not submitted on the claim.
Searching for diagnosis codes
Click the Primary DX or Additional DX field, then start typing a keyword like "chest pain" or a code number like "R07." Matching results appear as you type. Pick the correct one to add it.
Using ICD favorites
Your agency's ICD favorites list appears at the top of the search results. Set up your favorites in Settings → ICD Favorites to save time on codes you use every day.
Generating diagnosis suggestions
For claims imported from CloudPCR that have a PCR narrative, click Generate suggestions to have the system suggest Primary and Secondary diagnosis codes based on the narrative. Click any suggestion to apply it.
Tips
- Always put the most specific diagnosis code first.
- Pick a Transport Reason Code that matches why your crew went to this specific destination. Medicare and many other payers require it.