What integration settings are for
The Integrations tab is where Billing exposes the endpoints and credentials that your ePCR system (or any NEMSIS-capable tool) uses to push run data into Billing. It is inbound only — nothing here is used to send claims out. Clearinghouse credentials for 837 transmission live elsewhere in the system.
Where to find it
- Go to Settings → Agencies and click View on the agency.
- Click the Integrations tab.
Endpoints
The top panel shows four URLs that Billing auto-generates for this agency, each signed with the agency's ingest token:
- REST Ingest — the URL your ePCR POSTs NEMSIS XML to.
- SOAP WSDL and SOAP Endpoint — for tools that push data over NEMSIS web services.
- FTPS Path — the directory on our FTPS server where your ePCR can drop NEMSIS files for pickup.
Click Regenerate Token to rotate the ingest token. All four URLs change at once, so update your ePCR configuration afterward.
Web service credentials
Under Web Service Credentials, set a WS Username and WS Password. These are the credentials your ePCR uses when it calls the SOAP endpoint.
FTPS credentials
Under FTPS Credentials, set a FTPS Username and FTPS Password for the FTPS drop folder.
Click Save Credentials after changing any values. You can also click Regenerate WS Password or Regenerate FTPS Password to generate a new random password in place.
Example
Your ePCR vendor asks for a NEMSIS endpoint, a username, and a password. Open the agency's Integrations tab, copy the REST Ingest URL, set the WS Username and WS Password (or regenerate them), click Save Credentials, and send all three to the vendor.
Tips
- Regenerating the token is destructive — existing ePCR integrations stop working until you update their configuration with the new URL.
- If submissions stop coming in after a credential change, the most common cause is trailing whitespace pasted into the username or password field.