When you click into a PCR from the QA PCRs queue, you open the review view. This is the same form a provider sees, but with reviewer tools added on top.
What you see
The review view shows the full PCR alongside the review tools. You can read every section of the report, jump between tabs, and see the patient's vitals, medications, and procedures. As you read, you can add review notes that the original provider will see.
Adding a review note
- While reading the PCR, find the place you want to comment on.
- Open the notes panel.
- Type your note.
- If you want the provider to fix something, mark the PCR as Needs Changes when you finish.
Updating the QA status
After your review, set the QA status to one of:
- Pending Review — has not been reviewed yet.
- In Review — you are working on it.
- Needs Changes — the original provider needs to fix something. They get a notification.
- Approved — the PCR passes review.
An example
A cardiac arrest PCR is in your queue. You open it, read the narrative, and walk through the timeline. You notice the medic recorded "ROSC achieved" but never recorded a ROSC time. You leave a review note: "ROSC was achieved per the narrative — please add the ROSC time on the Assessment tab so the registry pulls it correctly." You set the QA status to Needs Changes and save. The medic gets a notification, opens the PCR, sees your note, fixes the time, and resubmits. You reopen it, see the fix, and set the status to Approved.