The Disposition section on the Incident tab captures how the call ended overall. Five fields make up the disposition, and together they tell the story: did your unit transport or not, did the patient get treatment, did the crew do anything, and if the patient refused, why.

The Disposition section on the Incident tab with Unit, Patient, Crew, and Transport disposition fields.

The fields

  • Unit Disposition — what your unit did on this call. Pick from the list.
  • Patient Evaluation/Care — what the patient got (evaluated, treated, refused, and so on). Pick from the list.
  • Crew Disposition — what your crew did with the patient. Pick from the list.
  • Transport Disposition — whether and how the patient was transported. Pick from the list.
  • Reason for Refusal/Release — multi-select. Pick every reason that applies if the patient refused care or transport.

When this matters most

Refusals are the highest-risk dispositions from a liability standpoint. If the patient refused, pick every Reason for Refusal/Release that applies and document the full capacity assessment in the narrative. This is the data that protects your crew and your agency if the refusal turns into a bad outcome.

An example

You respond to a fall. The patient is alert, oriented, and refuses transport after you assess them. In the Disposition section, set each field to match what happened: your unit made patient contact, the patient was evaluated and refused care, your crew transferred care, and the patient refused transport. Under Reason for Refusal/Release, pick every reason that applies (for example, that the patient was alert and oriented and signed a refusal form).