The Authorization section is for transports that needed prior authorization from the insurance company. This is most common with non-emergency interfacility transfers.

What to enter

  • The authorization number from the insurance company.
  • The date the authorization was issued.
  • The name of the person who gave the authorization, if you have it.

An example

You do a scheduled non-emergency transport from a nursing home to a dialysis center. Before the call, the office got a prior authorization from the patient's insurance company. They gave you the auth number and the name of the case manager. In the Authorization section you enter both. Without the auth number, the claim will be denied.