A facility cannot send you transport requests until you invite them. Before any hospital or nursing home you work with can use Facility Transport Hub, you have to add them with the Invite a Facility button on the Requests page.
Step by step
- Click Invite a Facility at the top of the Requests page.
- The invite form opens. Enter the coordinator's email in the Facility email field. This is optional — you can leave it blank and just copy the invite link to send yourself. You can also add a short Note.
- Click Generate invite.
Send the invite
After you generate the invite, CAD shows a unique invite link with a Copy button. If you entered an email address, CAD also emails the link to that coordinator. Either way, you can copy the link and send it however you like. The link takes the coordinator to the transport portal to set up their account. Once they finish, every request they file lands in your Pending tab automatically.
Important: An invite link expires 14 days after you create it. If it lapses before the coordinator signs up, generate a new one.
Recent invites and revoking
The invite form lists your recent invites with their status — pending, accepted, expired, or revoked. If you sent an invite by mistake or to the wrong address, click Revoke next to it to cancel the link before anyone uses it.