HR Requests is your direct line to your HR team. You submit a request, HR responds, and you can go back and forth until the issue is resolved. Think of it as a simple help desk built right into the HR app.
Submitting a request
- Open the HR Requests tab at the top of the dashboard.
- Click Submit Request.
- Pick a Request Type: Personnel Update, Equipment Issue, Benefits / Payroll, or Other.
- Write a short subject line that summarizes what you need.
- Fill in the description. Be specific — the more context you give, the faster HR can help.
- Attach a supporting file if you have one (for example, a form that needs a signature or a photo of damaged equipment).
- Submit the form.
Following the conversation
After you submit, HR will reply inside the same request. To continue the conversation, click the Conversation action on a row. You will see the full thread — your original message, their response, and any follow-ups. You can add another reply and attach additional files at any time.
Choosing the right request type
- Personnel Update — questions about your employment, status changes, or personal information updates.
- Equipment Issue — issues with gear that has been issued to you, or requests for new equipment.
- Benefits / Payroll — questions about your benefits package, enrollment, or pay.
- Other — anything that does not fit the categories above.
Example
Alex notices that his bunker gear has a torn liner. He creates a new request, picks Equipment Issue, and writes "Bunker coat liner torn at left shoulder seam." He attaches a photo of the damage. HR replies the next day asking him to drop the coat off at the supply office. He opens the Conversation on the same request and replies with the time he will be there. The whole exchange is in one thread, easy to find later.
Tip: Use the subject line well. "Equipment issue" is vague. "Bunker coat liner torn — needs repair" tells HR exactly what to expect before they even open the request.