Qualifications are labels you create to describe what your team members are trained or certified to do, like "Paramedic," "Hazmat Technician," or "Aerial Operator." They give you a consistent vocabulary for staff credentials inside your agency.

Creating a qualification

  1. Open the profile menu and click Settings (admins only).
  2. On the Settings overview, click Manage qualifications.
  3. Click Add Qualification.
  4. Enter a Name. Optionally add a Description to explain what this qualification means.
  5. Submit the form. The new qualification appears in the list with a count of users who hold it.

Editing or deleting a qualification

Each row has an Edit action and a Delete action. Edit updates the name or description. Delete removes the qualification from your agency and unassigns it from every user who held it.

Assigning qualifications to users

Qualifications are assigned through the Users settings area. From the Settings overview, click Manage users, open a user, and pick the qualifications that apply to them. A person can hold as many qualifications as they need.

An example

Your agency just started a peer fitness program. You go to Settings, open Qualifications, and click Add Qualification. You name it "Peer Fitness Trainer" and add a short description. Then you open Users, edit the four firefighters who completed the certification, and add the qualification to each one. The Users in Company count on the Qualifications list updates to show four.